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Cancellation Policy

Once you have booked, fee including COOK offer, OUR commission charge and PAYPAL commission charge shall be paid to COOK.

  • If cancellation occurs before COOK’s acceptance, total fee shall be refunded.
  • If cancellation occurs after COOK’s acceptance and more than three days (local time where HIKER cancelled) before an event, total fee shall be refunded.
  • If cancellation occurs after COOK’s acceptance and less than three days (local time where HIKER cancelled) before an event, no fee shall be refunded. For example, if an event is on Friday, refund will be given only for cancellation before Monday midnight (Tuesday AM 12:00). No refund shall be given for cancellation after that.
  • Whenever COOK happens to cancel after COOK’s acceptance, total fee shall be refunded.
  • Reservation before more than 60 days cannot be made.